Community engagement hub

As the provider of Auckland’s water and wastewater services, we directly and indirectly affect the quality of life of all Aucklanders – and the wider wellbeing of New Zealand. We take this responsibility seriously and seek to create shared value with the community through a range of forums and information channels.


We engage with the public at all stages of project planning and development. As projects get underway, we also actively connect with stakeholders and communities, with a view to minimising disruption. For larger projects, we may set up dedicated community liaison groups.

The groups we consult with include:

  • Auckland Council
  • Environmental groups
  • Community groups
  • Wider public
  • Local boards
  • Suppliers and contractors
  • Infrastructure providers
  • Mana whenua
Read about how we're engaging with different community groups - from schools to residents - and how we're encouraging all our customers to save water.
A Watercare employee serving sausages and bread at one of our meet the contractor community events

Engaging with our communities

Read about how we're engaging with local communities

Free water education lessons

Learn about our water education sessions for primary and intermediate students

Image of Richie Waiwai representing our partnership with Mana Whenua

Partnership with mana whenua

Read about our valued partnership with mana whenua

Image of our Hunua dams

Encouraging customers to get involved

Find out how you can do your bit and save water

Deliberative democracy project

Find out how we’re engaging our communities with decision making