Register for our priority assistance service
Whether you or your loved one is sight or hearing impaired, requires a translator, or is facing financial difficulties, we can offer some support that will hopefully make life a little easier. Click here to find out how our priority assistance team can help you and your family.
Help is available
Translators and interpreters
We provide free translation and interpreters in more than 40 languages, for people with English as a second language. Please specify the language you require, not the nationality – e.g. Hindi rather than Indian.
Accessibility and communication
If you think you may have trouble hearing or communicating with us for any reason, you can refer us to a contact person who can speak for you. This could be a family member, friend or social agency.
Health needs
If you have any health issues that require extra help, please contact us. We have a register of residential customers with special needs.