Update your details

Here’s how to change your billing address and other contact details.

Contact us

Phone us on (09) 442 2222, press 2. Please have your account number handy - you can find this at the top right corner of your bill. You can also email [email protected]

Go online

Use MyAccount and change your contact details any time.
Log in and go to ‘My details’ in the top bar.

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I'm a tenant. Can I change the billing address for the account online?