This section is for customers who want to connect a non-residential property. It also applies to multiple residential units (e.g apartment buildings) and mixed-use developments.
You can apply for the following connection services:
* Examples where additional meters may be required: an apartment building with retail shops below, a shopping centre, a business centre with several offices.
Got a question?
Phone us on (09) 442 2222, press 4. Or email firstname.lastname@example.org
Prepare your information
To avoid delays, please ensure you have everything you need before you apply.
What is the time frame for installing a connection?
You can expect an invoice within 10 days of when we receive your application. We aim to deliver the service you have requested within 15 working days of receiving payment.
When does billing start?
Water and wastewater: We start charging from the time we install the meter.
Water only: We start charging from the time we install the meter.
Wastewater only: We start charging from the date we approve your application.