Water meter replacement

What's it all about?

Water meters are an essential part of Auckland’s water network, recording the water use that your water and wastewater charges are based on. They are mechanical devices that wear with age. We have an ongoing programme to replace ageing water meters with smart meters.

The process explained

Diagram of our water meter replacement project

What benefits are on the way?

In time, smart meters will provide several benefits for our customers. Check out the three main benefits below:
image of a calendar showing that smart meter billing benefits are coming soon

Monthly billing based on your
actual water use

This means you’ll receive monthly bills from us based on your property’s actual water use. Up until now it has been estimated every second month.

Icon to show that smart meters will give better visibility of your household water use

Better visibility of water use

You’ll be able to keep track of your household's water use and receive water-saving tips
via a mobile app.

Icon to show that smart meters will offer timely notification of a water leak

Timely notification of a water leak

The data from daily smart meter readings will allow us to notify you of possible water leaks on your property, so you can take action quickly to save water and avoid potentially high bills.