Waiuku trial

Updated 7 March, 2017

We are currently trialling smart data loggers on water meters in Waiuku to help us build a better understanding of water flows and usage.

As part of this trial, our contractors will be periodically checking the smart loggers to ensure they are working correctly. When they undertake this work they will be wearing high visibility vests with a clearly printed Watercare logo. They will be accessing your water meter box, where the smart meter is located, only. 

If you have any concerns, please phone us on (09) 442 2222.

How does the smart data logger work?
What are the benefits of smart data loggers on water meters?
How often will the smart data logger transmit my data?
What will you do with the information gathered by the smart data logger?
Will I be able to receive my water usage data?
Why is the trial taking place in Waiuku?
How long will the smart data logger trial be in place?
How is the installation done?
Will all Watercare customers eventually get smart data loggers on their meters?
Will the smart data logger affect the operation of other electronic devices in my home?
Is the smart data logger technology safe?
Will this project interfere with my privacy?
If I notice a problem after installation, whom should I contact?
Will I be charged for this new service?
Will the new data logger affect my bill?
Will I be able to read my water meter after the smart data logger is installed?
Will the meter reader still read my meter?
Is it compulsory to be part of the smart data logger trial? Who owns the water meter?