Water meter test request form

Prior to submitting the water meter test request, please ensure that you have followed our step by step process as a way to rule in and rule out possible causes. For more information, please click here.

Important information

Water meter tests are performed by meter experts from an independent company. Please complete separate forms for each water meter.

1. Relationship to property

Please note, unauthorised tenants or agents cannot apply for a water meter test. Visit www.watercare.co.nz for more information about authorising tenants and agents.

What is your relationship to the property?*:

2. Applicant's details

First name*:

Last name*:

Company (if applicable):

Watercare account number:

Meter number of the water meter you would like us to test:

You can find your meter number on the back of your water bill, under ‘consumption details’

Reason for requesting a meter test*:

Onsite contact details:

First name*:

Last name*:

Email*:

Phone:

Mobile*:

3. Property details

Property type*:

Company name (if applicable):

Legal property address (site address where the test will happen):

Property location:

4. Property access

Are there any factors that would prevent us from accessing the meter, e.g. dogs or other animals on the property, locked gates, etc?:

If yes, please specify:

Any access instructions?:

Where is the location of your outdoor tap?:

Any other instructions we require?:

5. Fees and payment

If the test finds the meter is accurate to +/-3%, the charge for the test will appear on the next bill. For our fees see www.watercare.co.nz. If the meter is faulty, we will replace it free of charge. Large meters (over 25mm) cannot be tested on-site and a quote will be provided for this before meter can be tested.

6. Authorisation

I decare that this information is true and correct. I am authorised to request a test of the water meter in the name of the legal owner and in doing so, accept the terms and conditions of Watercare's customer contract.

I understand that if the test finds the meter is accurate to +/-3%, the charge for the test will appear on the next bill.

Privacy - We may use this information to process your application, update our records or help improve our services. We will not disclose it unless required by law. You have the right to access your information, and you can ask us to correct any errors