Our current charges as of 1 July 2019
Understanding your July bill
You will notice that your July invoice looks a little different to your normal bills. Our prices changed as of 1 July 2019 and in order to make sure that we are fair, the charges are prorated until the end of June and then from the 1 July.
This is why you will see two lines for your water charges and two lines for your wastewater charges. The first line is based on the 2018-2019 rates and the second line shows the new rates for 2019-2020.
Concerned about wastewater charges?
If you believe there are special circumstances that warrant a change to your wastewater charges, go to Wastewater pricing plans.
If you believe that your actual percentage of wastewater discharge falls outside the range for your industry type, go to Wastewater audits.
If you have any questions about your pricing plan, please call us on 09 442 2222, press 3 or email firstname.lastname@example.org
What about charges for trade waste?
Trade waste is charged as wastewater under the business wastewater tariff. This means there are no separate charges for carrying and treating trade waste.
For trade waste agreement charges, see Other charges