How to prevent overflows

Together, we can improve the water quality of Auckland’s streams and beaches.

  • We are working hard to reduce overflows in the public network

  • Householders and businesses can also help to protect our networks and the environment. Follow our practical tips to prevent blockages in your plumbing and in public pipes.

Put rubbish in the bin, not down the drain

What you put down your sink or toilet can affect your pipes and our network.

Remember – only human waste and toilet paper should be flushed down the toilet. Everything else – including things such as wipes, sanitary products, dental floss and nappies, and fat, oil and grease from cooking – should be put in the bin.

Download these helpful posters:
Poster that says, Don't make your toilet sick. Only toilet paper, pee and poo should be flushed down the loo.Poster that says, Keep your toilet happy! Don't make your toilet sad!Poster that says: Small items can cause big problems for your toilet.

Disposing of medication

Please don't pour your unwanted medication down the sink or flush it down the toilet. Please return it to a pharmacy for free, where it will be disposed of properly and will not end up in our wastewater network or the environment. Find out more about disposing of medicines.

Blocked drain?

If you have a blocked drain or wastewater (sewage) overflow, call us on (09) 442 2222 before you call a plumber. Learn more: There is a blocked drain on my property

More information

Keeping your pipes flowing [click to enlarge]

Diagram of a home's private pipes and what can be done to avoid blockages


Keeping your pipes flowing translated poster [click to download]

Te reo māori image about how to keep your pipes flowing in your home

Te reo māori version

Āwhinatia kia iti ake te pūrenatanga o ngā waipara pātata i tō rohe.

Anei ētahi tīwhiri hei aukati i te pūrenatanga

Mandarin image about how to keep your pipes flowing in your home

Mandarin version

帮助减少您所在地区的废水溢出问题

点击下载几点重要提示

Hindi image about how to keep your pipes flowing in your home

Hindi version

अपने क्षेत्र में स्थानीय वेस्टवाटर अतिप्रवाह को कम करने में मदद करें

वेस्टवाटर के अतिप्रवाह को रोकने के लिए यहां कुछ सुझाव दिए गए हैं

Samoan image about how to keep your pipes flowing in your home

Samoan version

Fesoasoani e faaititia le pāpā i tua o vai ua uma ona faaaogā i lou vaipanoa

O nisi nei o vala autū e taofia ai le pāpā i tua vai ua uma ona faaaoga

Tongan image about how to keep your pipes flowing in your home

Tongan version

Tokoni ki hono faksi'isi'i e hake 'ae ngaahi fakatafe sepitikí 'i ho'mou ngaahi 'ēliá

Ko e ngaahi founga 'eni ke fai ke fakasi'isi'i ai e hake 'ae ngaahi fakatafé

English image about how to keep your pipes flowing in your home

English version

Help to reduce local wastewater overflows in your area

Here are some tips to prevent wastewater overflows