We’ve got a new e-bill

30 May 2018

If you are an e-bill customer, your e-bill will soon look different.

You told us you found it hard to find the important information on our old e-bill. Our new e-bill layout uses colour and graphics to provide a clear, easy to read summary of your bill, highlighting important information at a glance. Clear links make it easy for you to pay or view your bill with one click. 

Sign up for e-billing here.

All consumption details, information on whether it is an estimate or an actual reading, and further bill details, are available on your attached PDF bill. This will not look different. You can read this by:

  • Clicking the ‘View your bill’ button within the email, or
  • Opening the PDF bill that is attached to your email.


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Our contact details are below the bill summary – right at the bottom of the email.

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