System upgrade underway until 25 November

At Watercare, we continuously look for ways to improve our customer experience. During this time you will not be able to access MyAccount or make payments on our website.
To make a payment you can use your internet banking. For any other enquiries, please use our online forms.

Our charges

Win with MyAccount

Find out how you can win monthly prizes

Current outages

Current water outages and upcoming shutdowns

Check for news and alerts in your area
Water storage levels

Current water storage

Find out the combined storage for our dams in the Waitakere and Hunua ranges

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Book a water station for your next event

We have six mobile water stations ready and waiting for Auckland event organisers to book. The stations allow event goers to fill up their bottles with tap water, and with summer just around the corner they will no doubt be quite a hit.

Click here to find out more

Click here to see our stations in action