Auckland is now in level 3 COVID-19 lockdown 

Please continue to wash your hands but turn the tap off during the soaping process.

Water restrictions are still in place across Auckland

Residents cannot use outdoor hoses or water blasting devices*
Click here to read our COVID-19 response and here for water restrictions information.

*When connected to the metropolitan supply network

hero button panel top left tile
Pay a bill and manage your account
hero button panel top centre tile
Report a fault
hero button panel top right tile
Current outages
hero button panel bottom left tile
Drought response
hero button panel bottom centre tile
Moving house or business
hero button panel bottom right tile
Building, developing and new connections

How can we help you?

Learn about

Drought response plan 2020

Drought response

It may be raining but Auckland is still facing a water shortage. Stage one water restrictions are now in force.

Click the photo above to find out about restrictions. Click here to see how our individual dams are faring.

Customer contract changing

Our customer contract is changing

On 20 August 2020 our customer contract is changing. Click here to find out more.
 
auckland water storage update

Current water storage on 13/08 is 61.17%

Daily usage 12/08 = 375,777m3
Rolling 7 day avg usage = 384,848m3
Daily target for August = 405,000m3

Lower Huia rainfall 12/08 = 1mm
Mangatangi rainfall 12/08 = 2.5mm

Share your water-saving tip and be in to win!

It's your turn to tell us your go-to water-saving tip. If you do just that you'll go in the draw to win a water-efficient front-loading washing machine. And, when we randomly draw our big winner, we’ll draw ten others who’ll each receive a power shower pack.

Competition closes at midnight Thursday 17 September.

Click here to enter and here for Ts&Cs.

Report a fault Send online enquiry Contact