I'm a Landlord or property manager

Tiakina ō rawa whenua mā runga ipurangi

Manage your properties online

It's easy with MyAccount!

Find out more

What’s going on?

Stay on the pulse with news and updates, and info on our projects across Auckland.

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Auckland's tap water remains safe to drink

Our tap water fully complies with drinking water standards for New Zealand.

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Latest newsletter

Check out our Tapped In newsletter to learn how you can go easy with your water use this summer.

Remuera Road watermain renewal works

Pipeline replacement underway on Remuera Road 

650 metres of an ageing leak-prone watermain is being replaced.

How can we help?

Information and support to help you manage your water accounts.

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Who is responsible?

As a landlord or property manager, knowing your responsibilities for things like bill payments and potential repairs is crucial. We’re here to help you understand your obligations so you can plan next steps with confidence.

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Pay a fixed annual charge

We normally bill monthly, but you can also pay a fixed annual charge and simplify the bill for you and your tenant.

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Webinar about our online services

Theresa takes you through the changes we've made to our online offerings and how they can make your life easier.

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Resources for Mandarin speakers

Access our translated resources to help manage your account.

Practical advice

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How to find and read your meter

Know where your water meter is so you and your tenant can track water usage, detect a leak, or take a meter reading.  

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How to check for leaks

Learn how to check for water leaks to protect your property and save your tenants from receiving big water bills.

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How to prevent blockages and overflows

Preventing blockages and overflows is easy when you and your tenants know what to look out for on your property.