Reports and publications

Download the annual report, newsletters, water quality reports, water-saving guides and pandemic plan

Watercare staff member holding a Watercare publication

You can download a range of publications that we produce throughout the year.

If you would like a high-resolution version of our publications, please call (09) 442 2222, press 5, or email
Tapped In Autumn 2021

Tapped In: news, updates and information

We post or email our customer newsletter four times a year.

Download the latest issue (PDF)

View archive

A mother and child watering the garden

Save water in your home, garden or business

Learn more: Be Waterwise

Watercare Pandemic Plan 2020

Pandemic plan

The plan, which is released under the Creative Commons licence (CC BY), was forged from the learnings gained during the COVID-19 pandemic. We have designed it to be easy to roll out, easy to adapt to different contexts, and easy to use when responding to specific challenges from future outbreaks. We are confident that by making the plan available to other organisations it will help raise pandemic preparedness levels to a new standard.

Click here to access the plan.

For more information and to provide feedback, please email or
Community newsletters
Annual reports
Statements of Intent
Water quality reports
Other reports and publications
News and media