You must only take water from our network via our tanker filling stations. When you are at the filling station, you must ensure that both our connection point and water carrier connection point are visibly clean during loading.
Use a clean cloth to wipe any visible matter on our connection and water carrier connection points.
We also recommend that water carriers carry a 1% sodium hypochlorite solution to spray our connection point and water carrier connection every time before loading water.
Taumata Arowai has provided answers to a range of frequently asked questions for water carriers on its website, please click here to view them.