How, you ask? By rolling out smart technology in some parts of Auckland. A smart network will enable us to provide customers with detailed consumption reporting to manage water use and will help us to further optimise our water and wastewater services.
A smart meter is an electronic device that records your water consumption at half-hourly intervals and sends data to our secure database daily. It’s a modern version of a mechanical meter, allowing for more accurate readings of your water consumption.
Smart meters provide several benefits for our customers including timely notification of a water leak. And, now you can download our app that allows you to track water use and manage your account on the go.
Check out the three main benefits below that are at the fingertips of smart meter customers, and click here for more reasons to download the app.
Check which smart meter you have installed then follow the instructions below.
1. Accumulated (Total) flow (m3) * this is the screen to use to obtain a meter read
The meter will show 1 of 6 screens with the following information:
2. Instantaneous flow (m3/h)
3. Water temperature (°C)
4. Water pressure (MPa)
5. Wireless interface
6. Error Flag: Err 0000000
Scroll through the screens by briefly placing your finger over the optical sensor for less than two seconds (bottom right corner of meter).
Please ensure you are on the Accumulated (Total) flow (m3) screen. This view shows the total recorded water through the meter since it’s installation. It is identifiable by the units used (m3) and there are four digits after the decimal point.
Note down all the numbers before and after the full stop. Take a picture as back-up for reference. Also note date & time of reading.
Opening the lid will awaken the screen if blank. If lid is open and the lcd display is in sleep mode, there are two ways to turn it on
- Open and close the lid to activate the screen
- Put your finger on the optical sensor (black round object below the battery icon on the right) to activate it
The screen should activate to show the last active display.
Press the optical button or open and close the lid until you get to have volumetric display. Volumetric display is shown above with kL as the unit. The last three small digits are after a decimal and represent litres.