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Metropolitan servicing strategy

Auckland is growing and so are its water needs

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Our city, our water: Let's shape Auckland's water future together

Auckland’s water services are essential to our city’s health, sustainability, resilience and prosperity. Auckland is growing and so are water needs. Climate change, ageing infrastructure, and increasing demand mean we need a smart, sustainable strategy for the future of our water and wastewater services. The decisions we make today will shape our communities for generations - just as past decisions determined where your water comes from and how wastewater is managed today.

The metropolitan servicing strategy – which stretches from Whangaparāoa in the north to Pukekohe in the south – is a 70-year strategy to ensure we can continue to deliver safe, reliable, and affordable water services for everyone. But we can’t do this alone. We need your input to shape the future of water in Auckland.

Find out more

Webinar

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What happens now?

Why the servicing strategy matters
Tell us what matters to you

What happens after you give feedback?

  • A feedback summary will be published by 31 August 2025. You'll be able to access it on this page.
  • The final strategy will be released for public consultation in February 2026.
  • The strategy will be regularly reviewed and we’ll continue working with communities to keep improving Auckland’s water services.

Documents and helpful links