Our city, our water: Let's shape Auckland's water future together

Auckland’s water services are essential to our city’s health, sustainability, resilience and prosperity. Auckland is growing and so are water needs. Climate change, ageing infrastructure, and increasing demand mean we need a smart, sustainable strategy for the future of our water and wastewater services. The decisions we make today will shape our communities for generations - just as past decisions determined where your water comes from and how wastewater is managed today.

In 2025, Watercare engaged with thousands of Aucklanders to inform our long-term planning. You can read about what we heard in these two reports:

What’s changing?

As a result of the Government's Local Water Done Well legislative requirements, our metropolitan servicing strategy has been incorporated into a region-wide Water Services Strategy. This 30-year strategy sets out how we'll continue to deliver safe, reliable and affordable water services across Auckland. Using what we have learned from the community and mana whenua in our metropolitan engagements, this strategy will help guide how we invest in and manage Auckland's water and wastewater services across the region for the future.

In February 2027, we'll be asking Aucklanders for their views on the water services strategy and the choices that will shape our water future. We can't do this alone. Your feedback will help us understand what matters most to our communities and ensure the strategy reflects the needs and aspirations of Aucklanders, now and for generations to come.

What happens now?

• We’re using your feedback to inform our water services strategy.
• The final strategy will be released for public consultation in February 2027.
• The water services strategy will be reviewed every three years and we’ll continue working with communities to keep improving Auckland’s water services.
• Local boards also provided feedback for us to consider

Click here to read the local board feedback on the metropolitan servicing strategy.