Terms of use

This website (www.watercare.co.nz) is owned and operated by Watercare Services Limited (Watercare/we). Use of this website is subject to the following terms of use (as amended from time to time). By accessing this website, you agree to the terms of use – please read them carefully.

Content and disclaimer

The website www.watercare.co.nz provides information about Watercare and its water, wastewater, laboratory and trade waste services. We make every reasonable effort to maintain current and accurate information, and the information on this website has been assembled in good faith. However, errors and omissions may occur.

This website may also provide links to, and content from, other websites and information from other sources. All links and references to other websites, or information from other sources, are provided for the user’s convenience only, may not remain current or be maintained, and should not be taken as endorsement by us of the other websites, their content and/or the other information.

We do not represent, endorse or warrant:

  • The content, services or information on this website.

  • That you will have uninterrupted or error-free access to, and use of, this website.

  • That this website, any services provided on it, and any files available for downloading will be error-free or free from viruses, faults or defects.

  • That the content is accurate, complete, or suitable for a particular purpose.

We shall not be liable in any way for any loss or damage, however caused (including negligence) which you may suffer or incur, directly or indirectly, from any error, inaccuracy, incompleteness or other defect in information on, or accessed through, this website, or from your use of, or reliance on, this website. In particular:

  • The live lake level data on this website is uncontrolled, and comes directly from instruments, and we do not guarantee the data’s accuracy and shall not be liable in any way for loss of any kind arising from any error, inaccuracy, incompleteness or any other defect in the live data.

  • Any transaction processing or payment services made available on, or through, this website.

You are solely responsible for the actions you take in reliance on the content on, or accessed through, or the services provided on, this website.

If you find any information on this website you believe may be inaccurate, please contact us at [email protected].


This website and its content are owned by, or otherwise provided to, Watercare. All material on this website, including, without limitation, text, images, graphics, layout, look and feel and any other information on or in this website is subject to copyright and other intellectual property rights, as relevant, in each case, unless indicated otherwise.

This material may be used for personal, informational or non-commercial use without fee or further permission. For permission to use or reproduce the material on this website for commercial use or for any purpose other than personal, informational or non-commercial use, contact us at [email protected].

In all cases, the material must be reproduced accurately and not used in a misleading context. Where the material is being published or issued to others, the source of the material and its copyright status must be acknowledged.

The permission to use our copyright material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce any such material must be obtained from the copyright holders concerned.

Trademarks, logos and service marks (collectively, Marks) displayed on this website are registered or unregistered Marks of Watercare or others, are the property of their respective owners, and may not be used without prior written permission of the owner of such Marks.


Please see our Privacy policy

Compliance with law

You agree to comply with all applicable laws and with these terms of use at all times when using this website. You may not attempt to gain unauthorised access to any portion or feature of this website, or attempt to obtain any materials, information or documents through any means not purposely made available by us, including, without limitation, hacking, password mining or otherwise accessing data without prior express authorisation. You may not test the vulnerability of this website or seek to trace any information on any other user of this website.

Governing law

This website, and its use, is governed by New Zealand law.

Contact us

If you have any questions, concerns or complaints about this website or these terms of use, please contact [email protected]