Is there a fault in your area?

Check the current outages

Contact us 24 hours, 7 days a week

Send a photo

We can help you more quickly if you email us a photo or video of the problem. Upload it when you report a fault online.

Do you want to report stormwater flooding?

For any issues relating to stormwater, please call Auckland Council: (09) 301 0101

What is the difference between stormwater and wastewater?

Find out more about stormwater at the Auckland Council website


There is a leak/burst pipe/wastewater overflow in the street
There is a leak or blocked drain on my property
I have no water
I can’t turn off the water
The water looks, tastes or smells different
My water pressure is low/high
There is a problem with my water meter
There is a smell from a wastewater pipe/drain/treatment plant
Wastewater has overflowed from my septic tank
There is a problem with a manhole