Is there a fault in your area?

Check the current outages

Contact us 24 hours, 7 days a week

Send a photo

We can help you more quickly if you email us a photo or video of the problem. Upload it when you report a fault online.

Understanding leaks

Click here to learn about what causes leaks, how they are proritised and our proactive leak detection. 

Do you want to report stormwater flooding?

For any issues relating to stormwater, please call Auckland Council: (09) 301 0101

What is the difference between stormwater and wastewater?

Find out more about stormwater at the Auckland Council website

There is a leak/burst pipe/wastewater overflow in the street
There is a leak or blocked drain on my property
I have no water
I can’t turn off the water
The water looks, tastes or smells different
My water pressure is low/high
There is a problem with my water meter
There is a smell from a wastewater pipe/drain/treatment plant
Wastewater has overflowed from my septic tank
There is a problem with a manhole