Report a fault

Let us know about water and wastewater faults

Before you start

We may already know about this fault, so please first check the latest outages.

Online fault reports are monitored 24 hours a day, 365 days a year, and we aim to prioritise and respond within 4 hours. If you require an immediate response, please call us on (09) 442 2222 and press 1.

What kind of fault is it?