Report a fault

Let us know about water and wastewater faults

Before you start

We may already know about this fault, so please first check the latest outages.

Online fault reports are only monitored from 8am to 5pm, Monday to Friday. If you are reporting a fault that is causing a health and safety issue or damaging property, please call us on (09) 442 2222 and press 1.

What kind of fault is it?