Across Auckland we have more than 9,000 kilometres of pipes delivering water to homes and businesses. If they were placed end-to-end, they would reach as far as Hong Kong. There are more than 440,000 connections to our water network and millions of separate joints. With a network of this size and complexity, unfortunately leaks are inevitable.
When leaks are reported to us, we give them a priority level based on several factors: the volume of water being lost, health and safety risks, and the potential for property damage.
In this section of the information hub, you'll learn how to report a fault (leak), check for outages in your area, and the process involved in fixing leaks across our network.