What to do when there is a change of tenancy
You then calculate the amount used, based on the previous bill (see the reverse of the bill). This is the amount you charge your tenant.
Find and read your water meter
How to calculate your final water bill (PDF)
This will ensure we know the exact amount of water used, so that the final bill is accurate.
Request a special meter reading
There is a fee for the reading, final invoice and account changes. View administration charge.
Take the meter reading and contact us on (09) 442 2222, press 2. We can send you an out-of-cycle invoice, for a $20 service charge.