Our solicitors' portal upgrade is ongoing. During this time you will not be able to access this service. Please email us at Watch this page for updates.

When your client sells a property, you will need to arrange for a final meter reading.

Our solicitors’ portal has everything you need when representing a property seller or buyer – all in one online location.

Request access to the solicitors' portal

Please email us at and provide:

  • Your first and last name
  • Legal firm
  • Telephone number 
  • Email address

Log in to the solicitors' portal

Request a final meter reading

 To request a final reading you can:

Please give us these details:

  • account holder’s name

  • ​Watercare account number or the property address as shown on the Watercare bill

  • settlement date or final meter read date (note: meters are read Monday to Friday, excluding statutory holidays, and we require at least 3 days’ notice)

  • billing method, ideally e-billing

  • confirmation you are authorised to act on behalf of the account holder.


There is a fee for the reading, final invoice and account changes. View charges.