When your client sells a property, you will need to arrange for a final meter reading.

Our solicitors’ portal has everything you need when representing a property seller or buyer – all in one online location.

Request access to the solicitors' portal

Please email us at and provide:

  • Your first and last name
  • Legal firm
  • Telephone number 
  • Email address

Log in to the solicitors' portal*

*Please note, our solicitor's portal is currently down for maintenance.
To book a final reading, please email or call 09 442 2222. 

Request a final meter reading

 To request a final reading you can:

Please give us these details:

  • account holder’s name

  • ​Watercare account number or the property address as shown on the Watercare bill

  • settlement date or final meter read date (note: meters are read Monday to Friday, excluding statutory holidays, and we require at least 3 days’ notice)

  • billing method, ideally e-billing

  • confirmation you are authorised to act on behalf of the account holder.


There is a fee for the reading, final invoice and account changes. View charges.