1. A manhole ID from Watercare's GIS system

• Click here to go to the GIS map
  • Enter the site address, then click on the manhole you want to access. The wastewater pipes are shown as red lines, and the manholes are red circles
  • The pop-up will include the ID number
  • Attach the GIS map to the application

• This will show the registration number and registration expiry
• For more information, please visit https://www.pgdb.co.nz/

• This means, you need to provide a detailed description of the proposed works

• Applicant details
• Site and job details (address and access date)
• Billing details of the person paying the application fee

• Accept our terms and conditions
• Accept the declaration - which is a list of mandatory requirements for non-entry and entry into a manhole

Click the link for our online application form: wastewater access request form

1. A manhole ID from Watercare's GIS system

• Click here to go to the GIS map
  • Enter the site address, then click on the manhole you want to access. The wastewater pipes are shown as red lines, and the manholes are red circles
  • The pop-up will include the ID number
  • Attach the GIS map to the application

• This will show the registration number and registration expiry
• For more information, please visit https://www.pgdb.co.nz/

• This means, you need to provide a detailed description of the proposed works

• Applicant details
• Site and job details (address and access date)
• Billing details of the person paying the application fee

• Accept our terms and conditions
• Accept the declaration - which is a list of mandatory requirements for non-entry and entry into a manhole

Click the link for our online application form: wastewater connection request form

• The work must be carried out in accordance with Watercare codes of practice and standard operating procedures, without damage to the wastewater network.
• The person carrying out the work must complete a job safety analysis with appropriate controls to manage traffic, pedestrians, biological substances, gases (methane, hydrogen sulphide), animals, illegal substances and any other hazards relevant to the work. The work must be carried out in accordance with the controls in the job safety analysis.
• All other necessary approvals, permits and notifications (for example approvals from Vector or WorkSafe, or traffic management approval from Auckland Transport) must be obtained before work begins.
• If any Watercare assets are damaged in carrying out the work, those on site must notify Watercare immediately on 09 442 2222. All costs associated with the repair will be recovered by Watercare.
• If asset faults such as a blocked public pipe or a cracked manhole lid are discovered, Watercare must be notified immediately. • A copy of this approval must be kept on site at all times.
• All staff must carry photo identification.
• Nothing in this approval, including the conditions of approval, limits Watercare’s rights and powers under the Water Supply and Wastewater Network Bylaw 2015 or any Act (in particular the Local Government (Auckland Council) Act 2009 and the Local Government Act 2002) and/or under the general law in relation to the protection of its network, and/or liability by the company or any other person for damage, misuse or interference to its network.
• Watercare’s approval is limited to authorising access to its wastewater network, as specified in this application. Watercare has no liability to the company accessing the network, or any other person in relation to the works carried out or any consequences of those works.