Follow these steps:
1. Confirm you have read and fully understand our manhole opening procedure. Click here to access.
2. Read and fully understand our confined spaces decision tree. Click here to access.
3. Find the manhole ID number:
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Go to the GIS map
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Enter the site address
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Click on the manhole you want to access. The wastewater pipes are red lines, and the manholes are red circles
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The pop-up will include the ID number (see image below)
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Attach the GIS map to the application.
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4. Complete the wastewater access request form or the wastewater connection request form.
5. We will assess your application within 3 working days, and notify you by email.
6. Carry out your work.
7. When the work is done, please email networkauthorisation@water.co.nz
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Enter the manhole ID number in the subject line
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Attach a photo of the closed manhole lid
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Confirm that the work is completed