Accessing the wastewater network

To gain entry to our wastewater network for any purpose you will need our authorisation. You will either need to make an access request or a connection request.

An access request is required when:

  • Checking the depth of a manhole, raising/lowering a manhole and/or getting CCTV footage of the wasterwater pipes.

A connection request is required when:

  • Doing repair work on a wastewater pipe or doing a live new connection of the property to the wastewater pipe.
Access request : Information you need to provide
Connection request: Information you need to provide
Terms and conditions