During this time, we’ll be focusing on critical water and wastewater operations. This means non-urgent and non-essential services will be postponed. If you have a scheduled installation and believe it is essential work, please contact 09 442 2222 (select option 4, then option 2) so we can determine if the connection can progress. We will assess it based on the information you provide. If the work is deemed essential, the usual process will apply and payment will be required. Then we will begin the physical work to install your meter.
For all works deemed non-essential, the standard process will apply when physical works resume.
Please email email@example.com or call 09 442 2222 (option 4).