This section is for domestic customers who want the following connection services:
Got a question?
Phone us on (09) 442 2222, press 4. Or email firstname.lastname@example.org
Prepare your information
To avoid delays, please ensure you have everything you need before you apply.
What is the time frame for installing a connection?
You can expect an invoice within 10 days of when we receive your application. We aim to deliver the service you have requested within 15 working days of receiving payment.
When does billing start?
Water and wastewater: We start charging from the time we install the meter.
Water only: We start charging from the time we install the meter.
Wastewater only: We start charging from the date we approve your application.