In Auckland most wastewater is carried by gravity pipes. These can be connected by a drainlayer who is licensed or certified by the New Zealand Plumbers, Gasfitters and Drainlayers Board (NZPGDB).
To check whether your drainlayer has a current licence, search the register on the PGDB website.
If we consider the job to be complex, a maintenance contractor will need to do the work. Learn more: Complex wastewater connections
How to apply
The drainlayer must follow this process:
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Complete the wastewater connection request form.
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Email it to networkauthorisation@water.co.nz
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When we approve your application we will send you an email. This may take up to 10 working days.
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When you have approval, notify us by emailing 2 working days before carrying out the connection. If we have planned works or urgent unplanned works, we reserve the right to cancel or reschedule your job.
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Complete the work as specified in the approved plans.
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Notify us again by email within 1 working day that the job is done.
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Complete a Compliance Statement 3 – Construction Works for the work. Email it to compliance@water.co.nz
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We send you a Certificate of Acceptance.
Developers: You will need the Certificate of Acceptance for the 224C process with Auckland Council. Learn more: Asset acceptance, connection and vesting.
Other customers: You will need the Certificate of Acceptance for the Code Compliance Certificate (CCC) from Auckland Council.