1. You have engineering planning approval (EPA) from Auckland Council. This includes submitting compliance statements CS3 and CS4. Learn more: Construction of developments

2. You have received a letter from us confirming that you can connect to the wastewater network. The letter includes your application number, which you must give to the drainlayer.

1. Auckland Council has approved and stamped your site and drainage plans as part of the building consent process. Visit the council website

2. You have sent us an application for a connection.  See:
   Apply for a domestic connection
   Apply for a non-domestic connection

3. You have received a letter from us confirming that you can connect to the wastewater network. The letter includes your application number, which you must give to the drainlayer.

In Auckland most wastewater is carried by gravity pipes. These can be connected by a drainlayer who is licensed or certified by the New Zealand Plumbers, Gasfitters and Drainlayers Board (NZPGDB). 

To check whether your drainlayer has a current licence, search the register on the PGDB website.

If we consider the job to be complex, a maintenance contractor will need to do the work. Learn more: Complex wastewater connections
 

How to apply

The drainlayer must follow this process: 

1. Complete the wastewater connection request form

2. Email it to networkauthorisation@water.co.nz

3. When we approve your application we will send you an email. This may take up to 10 working days

4. When you have approval, notify us by emailing 2 working days before carrying out the connection. If we have planned works or urgent unplanned works, we reserve the right to cancel or reschedule your job

5. Complete the work as specified in the approved plans

6. Notify us again by email within 1 working day that the job is done

7. Complete a Compliance Statement 3 – Construction Works for the work. Email it to compliance@water.co.nz 

8. We send you a Certificate of Acceptance.

Developers: You will need the Certificate of Acceptance for the 224C process with Auckland Council. Learn more: Asset acceptance, connection and vesting

Other customers: You will need the Certificate of Acceptance for the Code Compliance Certificate (CCC) from Auckland Council

Our network maintenance contractor will do the work if your connection involves any of the following:

• A pressure sewer system

• A vacuum system

• Isolation

• Significant flow management​

How to apply

Please go to Complex wastewater connections
 

If you are a developer and have built new public assets, the next step after connecting water or wastewater is to vest the assets to Auckland Council.