Information hub

Welcome!

Our information hub is your one-stop-shop for information about our project work in your area, how we’re engaging with local communities, and latest news. The information hub means you don’t need to spend time scanning our website to get the information you’re after. Instead, it’s all here across a handful of pages. Click on the headings below to learn more.
Three Watercare staff drinking water in front of our new Tuakau plant

All about us hub

Learn about who we are and what we do
Photo of two of our team looking up and some infrastructure that has been built

Projects hub

Find out what major projects are underway in your area
A group of school kids learning about how precious water is

Community engagement hub

How we’re engaging with communities and people of different ages
Image of Watercare staff analysing our dam storage levels and where water is taken from to supply Auckland

Service delivery hub

Learn about the water and wastewater services we deliver to 1.7 million customers
Image of a Watercare staff member showing a toddler a toy truck while engaging with the community

Future planning hub

Find out how we’re planning for Auckland’s future
Image of Watercare engineer standing near our Pukekohe water treatment plant

News and media hub

Read our latest media releases and find out what’s making news headlines
Photo of a cloudy Auckland with the Sky Tower in the background

Governance and reporting hub

Read our board meeting papers, statement of intent and annual reports
Photo of one of our crew fixing a water leak on a water meter

How to report an issue

How to report a fault and keep up to speed with current outages in your area
Aerial photo of the Waikato River

Water for Life

Why we should all do our bit to conserve water and treasure the precious resource