I'm a Builder or developer

Te whakawhitiwhiti kōrero


If you’re in the early stages of a building or development project, here’s how to get in touch depending on the location and size of your development.

General enquiries

Enquiries about connecting your water and wastewater, working near our assets, accessing our networks and complying with our standards.  

Note: Proper pre-apps are run through Auckland Council. Some general queries might come at a cost depending on the complexity.

Email general queries to: [email protected]

(09) 442 2222  Monday to Friday: 8am to 5pm 

Option 3: for works over queries

Option 4: for building and development queries

Major developments

Our team works closely with Auckland’s developers on major projects, providing a range of services and one point of contact as your development takes shape.

Call (09) 442 2222  Monday to Friday: 8am to 5pm

Option 4: for building and development queries

Related pages

Helpful FAQs

Find other frequently asked building and developing questions.

GIS Maps

Our Geographic Information System (GIS) Maps are helpful tools that show water and wastewater networks within Auckland.

Engineering standards framework

All extensions or renewals to our systems must comply with our engineering standards.

Fees and charges

View the service charges for your project.

Infrastructure Growth charge

Find out when the IGC applies and view our current charges.

Trade Waste

Learn about your responsibilities to manage and monitor liquid waste from your business.