If your account is in credit, you can apply for a refund.
Important information
Refunds will be paid back to the same person that the money was received from. If you wish a refund to be paid into a different bank account, conditions apply and approval is subject to our review of your request. Your first refund of a calendar year is free, but an administration fee of $31.05 (includes GST) will apply for further refunds in the same year.
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