Request a refund

If your account is in credit, you can apply for a refund.

Important information
Refunds will be paid back into the same bank account that the money was received from, unless you choose a different payment method. If you would like the refund paid into a different bank account, a bank deposit slip is required. Your first refund of the calendar year is free, but there may be a $25 fee for further refunds. 

*Required fields.

1. Your details

2. Property details

Owner's name (if different from above)

3. Refund

All refunds will be paid back into the same bank account that the money was received from, unless you tick one of the options below.

Optional image upload (5 Mb limit) JPG and PNG files are accepted. We cannot accept .jfif files from mobile phones.

4. Authorisation

Privacy - We may use this information to process your application, update our records or help improve our services. We will not disclose it unless required by law. You have the right to access your information, and you can ask us to correct any errors.
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