An authorised tenant can deal directly with us about the water account
It means that a landlord/property manager allows a tenant to deal directly with us about the water account.
If you are a tenant and your landlord or agent has not given you authority, we cannot discuss an account with you.
An authorised tenant can:
Here’s what you need to do:
1. Agree with your tenant that they can talk to us about the account.
2. Contact us, stating that you want to authorise your tenant. We will need:
3. Tell the tenant they are now set up as an authorised tenant.
You need to:
How your agreement affects your dealings with us
No, this does not happen automatically. However, the owner of the property or authorised property manager can request that the tenant receives a copy of the bill.
Authorised tenants are not able to: