Who is eligible for priority assistance?
How do I apply?
How much does priority assistance cost?
How long does the approval process take?
How will I know if my application has been approved?
For how long is the priority assistance service available?
What if I can’t complete the online application, can someone do this for me?
Can I nominate someone to help with my account?
Can I nominate more than one person to help with my account?
What will my nominated person have access to?
How do I change my nominated person?
Who has access to my information?
Who decides if my application is successful?
Does priority assistance mean I can ask for a discount?
How often will you deliver bottled water to me?
Can your contractors place the bottled water on my bench?
Why has my application been rejected ?