We maintain and operate the wastewater system up to the
property connection point, taking care to avoid odours and overflows.
Wastewater spill on your property
Please contact us first: phone (09) 442 2222, press 1.
Problem in our network
We aim to attend to calls about overflowing sewers within 1 hour in metropolitan Auckland. We will contain the spill and clean the affected areas as quickly as we can.
Problem in private pipes
If you have a blockage in your private drain, please call us first, before you contact a tradesperson. Learn more:
Report a fault
Interruption to services
We aim to provide continuous wastewater services but may need to interrupt or restrict them because of emergencies or other reasons beyond our control.
Learn more: Outages and interruptions