Request to provide tenant with account authority.

Apply to pay the fixed wastewater charge once a year or opt-out if you wish to stop paying the fixed wastewater charge annually.

Please complete this form if you want the account to remain in your name with c/- the Tenant printed on the invoices.

Complete this form If you want bills to be mailed to the lessee.

Have payments debited from your bank account.

For general or miscellaneous enquiries that don't fall into any of our specific categories

Apply for a partial credit for a water leak.

Request a special read, provide a meter reading or notify us of a misread.

Calculate water use during tenancy changes and avoid a special reading charge.

Complete this form if you or a loved one requires additional help using our services.

Options for resolving meter access issues.

Add or remove authority for one or multiple properties

If your account is in credit, you can apply for a refund.