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About us

Learn about our organisation and how we supply Auckland’s people with safe drinking water and reliable wastewater services.

We provide water services to 1.7 million Aucklanders

Aucklanders rely on clean drinking water and dependable wastewater services for their daily lives, both at home and at work.

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What we do

We take pride in delivering great services while looking after our environment, allowing our city to grow and thrive. 

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Water collection, treatment and monitoring

Your water comes from a mix of sources. We carefully treat and monitor the water to make sure it’s safe and reliable.

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Wastewater

Every day we collect and treat millions of litres of wastewater, ensuring it can be released safely into the environment

Caring for people and the environment

Looking after our environment, responding to climate change and supporting our local communities helps ensure Auckland’s people have access to clean and healthy water now and in the future.

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Sustainability and community

We aim to help communities and the environment with our work, through activities like replanting waterways and helping native fish and eels continue their migration process.

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Mana whenua

We know there are better social outcomes from our projects when we involve communities and mana whenua, so consulting with stakeholders is a key part of all projects we start.

Learn about our organisation and how you can get involved

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Our organisation

We’re governed by our board and executive team to deliver great water services for Auckland's people. Learn more about how we’re run, funded and our guiding legislation.

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Careers

Working with us can really make an impact - looking after the environment, helping Aucklanders stay healthy and providing essential water services to local communities.

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Help and support

Let us point you in the right direction for some common tasks.

Who is responsible

Knowing your responsibilities for things like bill payments and potential repairs is crucial.

Why is water so important

Water – our taonga, our treasure. It permeates our lives and sustains our land as it journeys through this beautiful place. Discover the never-ending story of Auckland’s water.