Meter readings

Reading a water meter

Your water meter measures the amount of water (in kilolitres/kL) that our pipe supplies to your property.

The dial on the meter shows how much water you have used – this is the meter reading.

One of our meter readers visits your property every second month and records the reading. We use this figure to calculate your water usage and your bill.

Learn about water meters

What is an estimated reading?
What is a final meter reading?
What is a special meter reading?

More information about meter readings

How do I arrange for a meter reading?
What if it is difficult to access my meter?
I think the meter reading is incorrect
My bill is high – I want to provide my own meter reading