A final meter reading is used when a property is sold or legally changes ownership. This ensures that buyers and sellers or different legal entities do not pay for water they have not used. Learn more about moving house
Meters are read Monday to Friday, excluding statutory holidays. We require at least 3 working days’ notice before this reading.
Who requests a final meter reading?
Generally the seller’s solicitor will advise us of the change of ownership, book a final reading and settle the final bill.
However, it is the property owner’s responsibility to ensure we have been informed of the ownership change, as each solicitor will have different agreements with their clients.
Request a final meter reading
TIP: If ownership is changing between legal entities only (person to company or trust), you may want to use the date of the last or next bill, which will avoid the charge.
Is there a charge?
There is a charge for readings that are out-of-cycle. This covers the reading, the final invoice and any account change. The charge is listed as 'Special meter reading fee'. View charges/administration
How to calculate your first or final water bill (PDF)