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Our app provides a self-service tool that lets you track your water use, view billing data and more. Whether you've got a mechanical meter or one of our smart meters, you can reap the benefits.

It is free to download via the App Store and Google Play

  • Registered for MyAccount? You can use the same login details
  • Not registered for MyAccount? You will need your current bill
  • Renting the property? Ask your landlord for permission to access the data in the app

Benefits of the app

Table showing the benefits of our app

Got questions, need answers?

How can I download the app?
What versions of IOS and Android will support the app?
I already use MyAccount, do I need to sign up again for the app?
Does the app and MyAccount look the same?
Can I use the app on my laptop?
Can I use the app if I don’t have a smart meter?
Does the app refresh the data daily and at what time?
Can I pay my bill on the app?
Can I change my automatic payments on the app?
Will I be able to set up, amend or cancel DD from the app?
Can I see my historical water use on the app?
Can I see my historical water bills on the app?
Will the app let me know if I have a leak?
I am a landlord. Can my tenants download the app?
I own multiple properties with smart meters. Can I see all of them in the one app?
Missing random days of data? What's the reason for that?
How do I turn haptics off?
I keep getting alerts, how do I turn them off?