Meter reclassification

Apply to change your water meter classification (residential or commercial).

Please complete seperate forms for each water meter.

*Required fields.

1. Your details

First name*:

Last name*:

Company name (if applicable):

Email address*:

Mobile*:

2. Property details

Property owner's name (if different from above):

Property address*:

Street number

Street name

Suburb

Watercare account number*:

Meter number of meter to be reclassified*:

3. Meter reclassification

Commercial > Residential
Residential > Commercial

Please state why you want to change your meter classification*:

4. Conditions of this application

You can only apply for one meter reclassification change per meter within a 12-month period.
A customer must operate under the terms of our customer contract.
A meter is classified, not the customer.
A meter can be classified as domestic or non-domestic, but not both.
In accordance with our contract, any non-domestic use classifies a meter as non-domestic.

This application will not be processed unless all the fields are completed.

We reserve the right to refuse reclassification of a meter, or transfer a meter to its previous classification if these conditions are not met.

We will process this application within 10 working days of receiving this signed form.

5. Authorisation

By submitting this form I declare that the information on this form is true and correct. I am authorised to apply for a meter reclassification in the name of the legal owner and in doing so, accept the terms and conditions of the Watercare customer contract and the conditions listed above.

Privacy - We may use this information to process your application, update our records or help improve our services. We will not disclose it unless required by law. You have the right to access your information, and you can ask us to correct any errors.

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