Set up e-billing

The benefits of e-billing

When you switch to e-billing (paperless bills), you can:
  • Check your bills anywhere, any time.

  • Receive your bills the same day that we send them.

  • Save paper.

  • Forward the e-bill to tenants or flatmates.

How do I change my billing from paper bills to e-billing?

You can easily set up your invoices to be sent to your email address by registering for our MyAccount service.  Just grab a copy of your latest invoice and start the registration process. Once registered, select the e-billing tab at the top of the webpage. There you will be able to enter the email address you wish your invoices to be sent to each month. Click here to register now.

What is e-billing?
When will I receive my first e-bill?
How long before the due date will I receive my e-bill?
Can I view previous bills online?
Can I use the same payment method as for paper bills?
I'm a tenant. Can I set up e-billing?
Will I still receive my bill by post?
If I delete my e-bill can I get another copy?
Why haven't I received my e-bill?
Can I change my email address for e-billing?
Can I go back to paper bills?