Set up e-billing

The benefits of e-billing

When you switch to e-billing (paperless bills), you can:
  • Check your bills anywhere, any time.

  • Receive your bills the same day that we send them.

  • Save paper.

  • Forward the e-bill to tenants or flatmates.


What is e-billing?
When will I receive my first e-bill?
How long before the due date will I receive my e-bill?
Can I view previous bills online?
Can I use the same payment method as for paper bills?
I'm a tenant. Can I set up e-billing?
Will I still receive my bill by post?
If I delete my e-bill can I get another copy?
Why haven't I received my e-bill?
Can I change my email address for e-billing?
Can I go back to paper bills?