Get a copy of a bill

Contact us

There is a charge for this service – see Other charges/Administration

Phone us on (09) 442 2222, press 3. Please have your account number handy – you can find this in the top right corner of your bill.

You can also email info@water.co.nz

 

Go online

There is no charge if you use MyAccount.

Log in and go to ‘Billing history’ in the top bar. Select the account and month you want, and select ‘Show bills’. Then select ‘Download’ beside the bill you want.

If you are a tenant, you must be authorised by your landlord to manage the account online. Learn more: Authorising tenants
 
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