Go online
There is no charge if you use MyAccount.
Log in and go to ‘Billing history’ in the top bar. Select the account and month you want, and select ‘Show bills’. Then select ‘Download’ beside the bill you want.
If you are a tenant, you must be authorised by your landlord to manage the account online. Learn more: Authorising tenants
Log in Register
Contact us
There is a charge for this service – see Other charges/Administration
Phone us on (09) 442 2222 and press 2. Please have your account number handy – you can find this in the top right corner of your bill.