Water and wastewater servicing strategies

child playing with water

what are water and wastewater servicing strategies

Decisions we make today will affect the communities of tomorrow and we need your help to develop the future state of our water and wastewater services. The development of our servicing strategies follows a process and we would like to take you on a journey of how it works, why it matters and what role you can play in contributing to this important korero (conversation).

We are keen to listen and learn from the community while collaborating to come up with longer-term water and wastewater solutions. There are many trade-offs to consider, but together we can ensure local communities have safe and reliable water and wastewater services that meet the needs of current and future generations.

We have three local servicing strategies currently in development:

  1. Waiheke

  2. Helensville/Parakai

  3. Beachlands/Maraetai/Whitford

Watch our video and hear from one of our servicing strategy experts 

banner about the upcoming community events

All our upcoming community events will be listed right here, so please keep across this page. The events are a chance for us to hear your thoughts, ideas and opinions on the water and wastewater servicing strategy for your area, and better understand what the community values and cares about regarding water and wastewater services. All our events are child-friendly with snacks and a chill area for kids. Don't miss your chance to speak up while also learning and contributing to the future wellbeing of your community.

banner promoting more information about water and wastewater servicing strategies
What is a water and wastewater servicing strategy?
What does a servicing strategy consider?
Why the need for a 70-year servicing strategy?
How do you work with mana whenua?

How can I contribute banner

It's easy! Join us for some kai (food) and korero (conversation) at any of our upcoming events. There's no need to register, just turn up. All the details of upcoming events will be posted here.

Why we want to hear from you

The servicing strategies involve long-term planning that set the future direction for community water and wastewater services. We want to hear from you - our customers and the community - as we develop a servicing strategy that meets your needs and priorities. Community input and feedback is important and we encourage you to attend an event, and share your thoughts, concerns, and suggestions with us. Here's some questions to ponder:

  • What aspects of the strategy are important to you?

  • What areas do you feel need improvement or attention?

  • What do you think about the trade-offs that may need to be made?

Your feedback will play a vital role in shaping the future of our  infrastructure. By providing your ideas and insights, you can help us make informed decisions.

Your input will be carefully considered alongside other important factors, such as cost, feasibility, and environmental impact, as we work to develop a sustainable servicing strategy that serves our community for years to come.
How to get in touch with us

Email your questions to [email protected]

Banner about the servicing strategies we are currently working on