Some connections must be done by our maintenance contractors
Our network maintenance contractor must carry out a wastewater connection if it involves any of the following:
a pressure sewer system
a vacuum system
isolation
significant flow management
You can apply to connect to the wastewater network if you have:
Received engineering planning approval (EPA) from Auckland Council. This includes submitting compliance statements CS3 and CS4. See Construction compliance
Received a letter of approval from us.
Email compliance@water.co.nz with your project details and request a connection quote.
We obtain a quote from the contractor and send it to you within 10 working days.
You accept the quote.
We send you an invoice.
You pay the invoice.
Our contractor contacts you directly about the timing of the work.
The contractor carries out the connection.
We send you a letter confirming that the connection has been done, with a list of required documents.
You send all documents to compliance@water.co.nz
We send you a Certificate of Acceptance. You will need this for the 224C process with Auckland Council.