Town to tank water connections enable residential homeowners that rely on rain tanks to top up their tanks using the town water supply on an ‘as required’ basis. It gives them total control over their water supply and greater flexibility, meaning they do not have to worry when their tanks run low or when guests come to stay. It removes the need to order water from private water carriers or queue at local water service centres.
Once you've read through the information below, you may wish to:
Is my property able to connect?
Properties that are eligible
are connected to the wastewater network; are close to the public water network; and have rain tanks that hold at least 20,000 litres.
How much will I pay to connect?
Town to tank water connections cost significantly less than a standard water connection because the flow rate is lower. It puts less pressure on the public water network as it is simply a top-up service that can be used when needed.
The charges listed below are for Whangaparaoa residents only. If you're applying for a town to tank connection for another area of Auckland, different IGC rates may apply.
*These are standard fees. Additional charges may apply depending on the property. Charges are reviewed annually, with price rises applied on 1 July.
|All pricing includes GST
||Town to tank connection
|One-off cost to connect, including installing the water meter and the infrastructure growth charge
|Ongoing: fixed water charges (cost per month)
|Ongoing: volumetric water charges (cost per 1,000 litres)
||Once connected, you can top up your tank whenever you need.
||Once connected, you will receive a safe water supply that you can rely on year-round.
What are my options?
If you have a rain tank, there are several options available to you (see below):
How do I apply?
Applications will be processed on a first in, first served basis. If there is a high demand for these connections, it could affect the processing and installation timeframes. We will give you an indication of the timeframe at the time of application.
What will I need in order to apply?
- When you click 'apply now' and access our building development portal, you will need to create an account to track your order.
- You will need to provide us with your existing account number which is found at the top of your Watercare invoices.
- You will also need to provide us with a drawing which details your preference for the location of your meter. Click here to see a basic sketch.
What will the service look like once installed?
Check out the photos below which will give you an idea of what installation looks like.
Frequently Asked Questions
Please see our question and answer list below for further information on the service.